Welcome To Ascribe - Applying For The Manager, Client Service Position

Ascribe Marketing Communications Inc. is hiring a Manager, Client Service to join our growing team

 

Do you enjoy building relationships with clients? Managing project details in a dynamic, team environment? Applying your talents and working with colleagues to enable the systematic production of excellent work? 

Do you have proven ability to plan and monitor project activity with both precision and agility— anticipating and addressing client needs, and assigning team resources to maintain smooth and steady workflow?

 Are you technology-savvy, comfortable with software tools and able to use them with ease and efficiency? Are you a strong verbal and written communicatorand a solution-oriented problem-solver?

 

Ascribe is seeking a professional, sharp-minded talent to join our high-performance team.

 

As Ascribe’s account manager, you will work with the sales, project management and production team:

·       Nurturing: Ascribe’s key client accounts — actioning new client requests, setting the team up to develop strategic content solutions that address client needs, and monitoring progress to ‘get things done’

·       Communicating with clients: responsively via email, scheduling meetings and client interviews, and tracking developments as required using the company’s production management software tools

·       Managing company projects: elements, deliverables, team member assignments, progress and invoicing status

·       Scheduling project assignments: with team members, booking internal briefings, sharing background files, and confirming deliverables, timelines and next steps 

REQUIRED SKILLS AND EXPERIENCE   

  • Diploma or degree in a related field such as business administration, office administration or project management, preferably with some specialization in marketing or a professional service industry
  • Minimum five years of experience working in an account management/project management role
  • Excellent verbal, written and email communication skills
  • Skilled use of Microsoft Office (Word, Excel, PowerPoint)
  • Strong grasp of productivity software tool functionality 
  • Experience in customer service
  • Education and/or experience in corporate writing an asset

About Ascribe Marketing Communications 

Ascribe is an Ottawa-based marketing writing agency with a reputation for delivering writing of the highest quality, enabled by smart process and supported by attentive client service. Our team of journalistic-minded writers and editors shares the philosophy that great writing begins with great thinking. We bring intelligence, a strategic sensibility and a storytelling instinct to each assignment, drawing on exceptional experience creating content for marketing campaigns, videos, websites, articles, annual reports, white papers and more. We are a valued extension of our clients’ marcom teams— local, national and multinational organizations including the Royal Canadian Mint, the Mental Health Commission of Canada, Algonquin College, Nokia and Bell Canada.

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