We are a telecommunications company located in Dartmouth, NS. We are growing and are looking to add customer service representatives to our team. Flexible shifts will be scheduled between the hours of 8:00am and midnight.
Inbound calls - answering customer billing and sales inquiries, creating new accounts, taking payments, basic trouble shooting customer issues.
Outbound calls - reminding customers of their installation, repair, billing and equipment delivery dates.
Email - Answering and following up with customer email inquiries.
What we offer:
- Competitive Pay - $15 an hour
- A Comprehensive Medical, Vision & Dental Benefit Plan
- Casual dress code
- Free home telephone and internet service
- Call centre experience - min 3 months
- Education: Minimum High School Diploma
- Demonstrates excellence in verbal communication skills
- Comfort with using computer systems for data entry
- Punctual and committed to work schedule
- Demonstrates the ability to listen, understand and respond appropriately
- Ability to multi-task - Pass a criminal record check
Position is available immediately.
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