Welcome To Fieldstone Windows - Applying For The Administrative Assistant Position

Fieldstone is looking for an individual who embraces and demonstrates the following values:

  • Cohesive team integrate;
  • Adapt to change and flexibility with priorities and focus;
  • Drive to improve efficiencies within role and department;
  • Detailed accuracy, attention to detail;
  • Follow through on commitments with persistence and in a proactive manner;
  • Strong attendance record;
  • Ability to learn quickly and take on new work as role develops;
  • An eagerness to deliver a top service to the public with pride in their work;
  • High level of ethical values;
  • Self-motivated with minimal supervision;
  • Willing to put in extra effort during peak seasonal times

Responsibilities may include:

  • Receive lead information, forward to sales, enter into database, ensure follow up
  • Manage service schedules
  • Manage measurement schedules
  • Manage inventory of office and installation supplies
  • Receive shipments;
  • Invoice receiving and data entry
  • Review Homestars and Google plus reviews and ensure timely response
  • Prepare paperwork for technician to perform measures
  • Prepare installation paperwork
  • Support quotations for sales
  • Order entry
  • Support quotation and ordering process
  • Receive confirmations
  • Ensure kitchen and bathroom cleanliness
  • Order brochures
  • Manage UPS returns and EMTEK payments
  • Deposit cheques and perform credit card transactions
  • Match visa statements to receipts
  • Filing, organizing and keeping office area tidy
  • Monitor answering machine
  • Receive and make customer service calls, a strong ability to deal with the public
  • Welcome guests to the showroom and present products
  • Process contracts and mail vendor cheques
  • Manage and organize installer packages
  • Manages service schedule and dispatch service personnel
  • Answer phones and perform customer service responses

REQUIREMENTS:

  • · College diploma or equivalent undergraduate studies 
  • A self-starter 
  • Positive attitude with an eagerness to make changes 
  • Detail oriented and thorough 
  • Good negotiator 
  • Ability to move windows and doors around warehouse during receiving 
  • Familiar with Microsoft office and google applications 
  • Excellent written and oral communication skills 
  • Ability to climb stairs
  • Ability to lift and move objects in the warehouse
  • Previous administration and/or window & door industry experience is an asset

COMPENSATION:

  • Negotiated depending on experience

Fieldstone Windows & Doors (Fieldstone), established in 1987, is a window and door seller and installation company nestled in northern Markham where parking is plentiful and the commute is enjoyable. The owner Ken Simpson has created a firm known for its advanced design, high quality, and customer service. The majority of its revenue is based on repeat and referral sources. Do you love the idea of working for a growing business that provides outstanding quality and value to its customers? Do you take pride in helping a dedicated team succeed? Is the idea of being at the centre of the action and being the person that others can depend on something that excites you? If so, we want to talk to you about joining our team

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