Welcome To Mac Chain Company - Applying For The Inside Sales/Customer Service Representative Position

We are a firm specializing in the design and manufacture of various steel products for Industries requiring conveying solutions. We provide a complete line of standard products as well as custom designed products for our customers. Quick response and professional presentation to customer requests is essential to be successful in our business. As an Inside Sales Representative you will answer incoming customer calls and complete sales orders.

Duties:

  • Provide customers with quality service
  • Professionally answer customer queries
  • Learn about our products
  • Process customer transactions
  • Monitor delivery and/or pickup of customer orders
  • Liaise with outside sales representatives on customer orders, requirements, and concerns
  • Place purchase orders with suppliers
  • Perform other duties as assigned

Requirements:

  • Good Attitude
  • Always willing to help
  • Able to solve problems effectively
  • Strong customer service and interpersonal skills
  • Active listening skills
  • Fluent English oral and written communication skills
  • Goal-driven and upbeat personality
  • Able to work independently with minimal supervision
  • Attention to detail

Offer:

  • Full-time hours
  • Competitive wages
  • Benefits package consisting of medical / dental coverage, insurance, Group RSP, etc.

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