Welcome To Charm Diamond Centres - Applying For The Customer Service Specialist - Prairie Mall (Ben Moss Jewellers) Position

Ben Moss Jewellers, part of CJ Ltd, the largest independently owned Canadian jewellery company, is growing and looking for an outgoing and passionate Part-Time Customer Service Specialist. This role will serve as the first point of contact for our valued customers and will proudly promote our company mission to Win the Customer for Life by providing outstanding service to each and every customer.

The ideal candidate will need to be available during our peak times, including day, evening, and weekend shifts.

JOB SUMMARY:

Provide professional and outstanding and service to all customers
Greet and build rapport with customers
Assist in processing transactions and complete sales at POS
Process credit applications and transactions
Prepare and follow-up on repairs and layaways
Organize virtual appointments
Follow all security and loss prevention procedures
Follow COVID-19 protocols and assist with cleaning/sanitizing
Additional administrative tasks as required

QUALIFICATIONS:

Exceptional customer service skills
Outstanding communication skills and ability to connect with customers
Professional in appearance
Self-motivated with a positive attitude
Ability to work as part of a team
Able to adhere to our company COVID-19 policies
Must be available days, evenings, and weekends

WHAT WE OFFER:

A progressive and caring work environment
Competitive compensation
Flexible hours
Employee discount
Opportunity for advancement

If you are a dynamic and outgoing individual who is passionate about providing exceptional customer service and meet these requirements, we would love to meet you! Please apply online or in-person with the store manager.

We employ individuals without regard to race, age, religion, disability, gender or national origin. Accommodations are available upon request for all individuals with disabilities for the recruitment and selection process.

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