Reports to Operations Manager
Purpose of Job
The Inventory Control Clerk & Buyer will work closely with Suppliers (via telephone and email) to purchase and expedite orders. Monitor and maintain Inventory levels, and completing regular cycle counts is an extremely important part of this position.
Utilize system reports and tools (i.e., sales order status “parts”, reorder lists) to Issue purchase orders. Enter confirmation details including lead times if not stock/regular run order onto the purchase order in system. Cross reference purchase order numbers into order entry workbook.
Expedite orders with suppliers
Create Part Numbers for New items. Insure accuracy when entering part numbers, if copying another part number be sure to update all of the information including vendor, pricing, cross references, etc.
Ensure that products received are in accordance with purchase order. Receive Inventory into system and put away stock items, update location discrepancies in the system. Print order entry packing slips for parts order items received, notify customer order is ready for pick up. Notify Operations Manager of any items received for service orders to be completed.
Enter supplier price increases into the system
Maintain and update inventory records, reconcile inventory discrepancies. Inventory Cycle Counts to be completed on an ongoing basis, look into committed items when doing cycle counts if the order isn’t recent it should be looked into further. Check location details during counts, update information accordingly. Every warehouse should be counted prior to fiscal year end December 31st.
Keep the stock area clean and organized
Implement and maintain a system to monitor Warranty/Supplier Credits. Credits should be received from suppliers in a timely manner, if not they should be followed up on. Follow through with printing customer credit order for invoicing.
Review Open Purchase Orders on a weekly basis, look into any purchase orders that should not be on the list and expedite or close accordingly.
Prepare bill of ladings for domestic and international shipments (Fedex, UPS, Purolator, APEX).
Answer incoming calls and greet customers at front counter.
Assist with processing customer orders to completion which includes pricing, picking the order and sourcing additional information if required, accurately and efficiently.
Adhere to customer service policies and procedures.
Liaise with all areas of the business to provide service improvements.
Attend training sessions to improve product knowledge and/or job skills.
Other job duties as assigned
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