Welcome To Charm Diamond Centres - Applying For The Regional Manager - Western Canada Position

Regional Manager – Western Canada

Charm Diamond Centres, the largest independently owned Canadian jewellery company, is looking for a dynamic and passionate Regional Manager to manage our Western Canada region.

Under the supervision of the National Sales Director, the Regional Manager is responsible for the profitability and operations in their territory while providing a high level of sales excellence and exceptional customer service.

The candidate must be passionate about building great teams that deliver industry-leading customer service. A solid track record of successful retail management with a jewellery background would be considered a definite asset

We offer a progressive and caring work environment with competitive compensation, benefits, incentives, profit sharing, and employee discounts.



  • Coach, train, and develop store managers and sales teams
  • Adhere to, deliver, and exceed all company sales standards
  • Set goals and motivate teams to achieve results
  • Control and meet store sales quotas and budgets
  • Provide professional and superior service to all customers
  • Manage schedules and ensure proper staffing levels
  • Maintain and rearrange merchandise displays
  • Handle minor in-store repairs and jewellery cleaning
  • Participate and facilitate company training programs
  • Follow all security and loss prevention procedures 


  • Previous multi-unit management experience
  • Demonstrated retail sales excellence
  • Previous retail jewellery experience considered an asset
  • Ability to lead and work as part of a team
  • Exceptional customer service and communication skills
  • Positive and self-motivated; professional in appearance
  • Must be willing to travel throughout Western Canada - specifically Manitoba, Saskatchewan, and Alberta
  • Must be bondable 

If you are a dynamic and outgoing leader who is passionate about retail and fashion and meet these requirements, we would love to meet you! Please apply online with both a cover letter and resume.

Charm Diamond Centres is proud to be a Platinum member of Canada's Best Managed Companies. We are an equal opportunity employer and encourage people from diverse backgrounds to apply. We employ individuals without regard to race, age, religion, disability, gender or national origin. Accommodations are available upon request for all individuals with disabilities for the recruitment and selection process.

We thank you for your interest; however, only applicants selected for an interview will be contacted.

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