Welcome To FirsTier Bank - Applying For The Customer Service Representative / Teller Position

Customer Service Rep / Teller

FirsTier Bank, a dynamic, established community-focused bank in Castle Rock, CO needs a Customer Service Rep / Teller to join our team.  The CSR / Teller completes deposits, withdrawals and other financial interactions, and opens new accounts while providing excellent customer service to  all of our valued customers. 

Our successful candidate possesses: Excellent verbal communication and math skills; a high level of accuracy, attention to detail and the ability to manage and complete multiple tasks as necessary to meet deadlines; a genuine love of people and a passion for delivering excellent customer service.


·        Cashes checks after verifying signatures and sufficiency of funds to support withdrawals; accepts and processes deposits and disbursements and confirms accuracy of transaction.

·        Evaluates checks to verify endorsements, dates, identification of persons receiving payments, bank names, and overall legality of the documents.

·        Identifies and capitalizes on opportunities to promote new banking services and opens new accounts.

·        Calculates and balances all monies in cash drawers at the end of day.

·        Maintains a work area that ensures the safety of all negotiables and confidential records.

·        Performs other related duties as assigned.

Other Requirements:

·        Must pass criminal background check and bonding process.

·         High school diploma or equivalent is required.

·        Must be able to lift up to 15 pounds at times.

·        May need to stand for long periods of time.

Position is Full-Time (Monday thru Friday, 8AM-5:30PM, ~40 hrs./wk. with occasional Saturday morning shift) with excellent hourly compensation ($40-42K annual range, plus opportunities for potential bonus) PLUS Full Benefits including Health, Vision, Dental, Life, 401K, FSA (to incl. DCAP) – PLUS holidays and PTO.

NOTE: all applicants are required to complete the online assessment to be considered for this position.

FirsTier Bank is an Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.







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