Welcome To Friday Harbour - Applying For The Landscape Manager Position

Role Summary

Reporting to the Chief Property Officer, this position is responsible for the maintenance and development of property grounds to ensure a pleasant appearance.  The Landscape Manager’s overall responsibility is to coordinate the landscape team and contractors providing guidance and direction as required.  The Landscape Manager shall coordinate the procurement and schedule use of resources such as labour, equipment, and materials to ensure maximum use and completion of work within budget, safety guidelines and quality standards. 



      Oversee the day to day landscaping activities and requirements including the effective and efficient administration and leadership

      Oversee the execution of landscape services satisfying contract requirements for the Resort Association, the Developer owned amenities and the Condominium Corporations

      Responsible for monitoring and maintaining condition of playground and sports areas including basketball court and tennis court

      Monitor operation of irrigation systems

      Oversee snow removal operations

      Provide guidance and direction, including setting and monitoring performance standards

      Responsible for hiring, training, coaching and development of a successful and enthusiastic team, engaging in performance management and positive coaching and counseling as needed

      Manage scheduling in accordance with employment policies and budget targets

      Ensure that all time management and payroll processes are carried out in an accurate and timely manner

      Responsible for the development and implementation of landscape orientation and training

      Develop relationships with key suppliers, in alignment with business plan

      Coach and develop associates through career development and advancement opportunities

      Organize and manage all seasonal plantings and decorations for Resort Association and Developer owned assets and amenities

      Monitor, maintain and organize all necessary work within the Nature Preserve, wayfinding signage across the resort and irrigation and other secondary utility distribution systems to outdoor landscape areas

      Ensure daily checks are completed throughout the Nature Preserve trails and that the trails are maintained; free and clear of debris, granular, mulch along edge and bridges in good condition

      Develop and implement a planting and landscape service available to Homeowners and Condominium Corporations

      Participate in business planning process for landscape initiatives

      Serve as an individual contributor by performing technical or functional job duties

      Operate and maintain a variety of maintenance equipment including cord trimmer, mower, snowblower, side by side, back pack blower, ventrac, chain saw

      Liaison between Friday Harbour and contractors, keeping the Property leadership team apprised of activities including any challenges

      Manage relationships with contractors and service providers

      Interact with customers and coordinate staff to provide optimum services

      Organize, facilitate and follow up with contractors on planned activities

      Responsible for obtaining quotations, oversee work being performed and review invoices for services

      Assist in maintaining environmental safeguards

      Ensure that property landscape goals are communicated, understood and met by department and contractors

      Develop and manage landscape budget through measurable performance indicators

      Track expenses and assist in the control of the landscape budget

      Assist with the daily project management functions and set up

      Conduct regular inspections of building exteriors and surrounding landscape

      Address guest concerns, requests, or issues either individually or by enlisting the help of others

      Compliance with all safety regulations of assigned tasks, and ensure a clean and safe working environment with active participation in the health and safety program

      Adhere to all environmental policies and programs as required

      Other duties as assigned


      Post-Secondary education in Botany or Horticulture

      At least 5 years’ experience in the landscaping industry

      Minimum 3 years landscape leadership experience, leading a successful team

      Roadway snow removal operation using heavy equipment an asset

      Gravel surface grading and restoration an asset

      General landscape material shunting an asset

      Previous resort experience an asset

      A valid Canadian driver's license is required (a satisfactory driver's abstract is required as a condition of employment)

      Must possess excellent customer service skills

      Strong verbal and written communication skills

      Detail-oriented and works with a high degree of accuracy

      Ability to multi-task in a fast-paced environment

      Must be extremely responsible with integrity and ability to maintain confidentiality and discretion

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