Welcome To Maritime Beauty - Applying For The IT Support & Tech Analyst (Full-Time) HALIFAX Position

 

HALIFAX, NS

IT Support & Tech Analyst

A Little Bit About Us

Maritime Beauty was founded in 1966 as a full-service professional beauty supply distributor for the Maritime Provinces. Our organization has seen extraordinary growth over the years and is proud to be an industry leader in the Maritimes representing numerous top professional lines. We currently have a store network of 17 locations in Nova Scotia, New Brunswick, and Prince Edward Island.

The ability of Maritime Beauty to remain competitive and successful in today’s world is directly attributable to our employees. We value our employees and strive to offer an environment of challenge, continued growth and learning opportunities.

Career Opportunity

We are currently seeking a proactive, service-oriented IT Support & Tech Analyst to join our Halifax-based team. The ideal candidate has strong technical skills, excellent communication abilities, and a keen attention to detail. This role supports our day-to-day technology needs and contributes to our broader IT goals by ensuring smooth, secure, and responsive systems and tools across the company.

Responsibilities

• Identify, research, and resolve technical problems with software (primarily MS based), hardware, and peripherals
• Assist users with MS Office applications and other standard business software
• Install, upgrade, and configure PC hardware and software
• Troubleshoot and support WAN and LAN network issues
• Monitor and track support tickets using helpdesk tools
• Document and maintain software and hardware IT assets
• Data entry of system database control elements. Other data entry as required
• Maintain documentation of IT assets, hardware, and software
• Source hardware/software requirements and recommend purchases
• Maintain confidentiality of internal and external business data
• Follow all Health & Safety protocols
• Demonstrate and uphold our company values and culture
• All other duties as assigned

Qualifications & Core Competencies

• College or university degree/diploma in IT or a related field, or equivalent combination of education and experience
• 2+ years of experience in IT support or a related technical role
• A+ Certification
• Strong understanding of IT systems, including hardware, software, and network infrastructure
• Proficient with Microsoft Windows operating systems and the MS Office Suite
• Familiarity with security best practices and troubleshooting security-related issues
• Experience with IMBi (AS/400) or server environments is considered an asset
• Excellent problem-solving and analytical skills, with the ability to diagnose and resolve technical issues efficiently
• Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users
• Highly organized and detail-oriented, with strong time management and prioritization skills
• Flexible and adaptable, able to manage multiple tasks in a fast-paced environment

Additional

Location: 3695 Barrington Street, Halifax, NS B3K 2Y3.

Job Type: Permanent, Full-Time.

Schedule: Our working hours are Monday to Friday, 8:30 am to 5:00 pm. Occasional evenings and weekends may be required to meet business needs.

Compensation: We’re proud to offer a fair, competitive, and equitable process to determining your hourly wage that is based on your skills, knowledge, experience, and internal equity. You can rest assured that we will present you our best offer.

Benefits

• Team-building sessions
• Employee discount
• Performance & Service recognition programs
• Corporate Charitable Donation program
• Employee Fitness program
• Personal, professional, and career development courses
• Maternity leave top-up program
• Life insurance
• Health & Dental insurance
• Referral program
• Employee Assistance program (EAP)
• RSP matching
• Incentive program
• And more!

We’re actively seeking candidates for this exciting opportunity. If you believe you possess an equivalent combination of experience, training, and personal attributes, we encourage you to apply. If you have any questions or would like more information, please feel free to reach out to our HR team at hr@maritimebeauty.com.

While we thank all candidates for their interest, only those being considered will be contacted.

Maritime Beauty Supply is an equal opportunity employer.

***Please note: To ensure all of your answers are captured on our assessment, please complete it on a laptop/computer, not on a cellphone, thank you***

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