Welcome To Synergy Franchising - Applying For The Synergy Franchising - Training and Engagement Coordinator Position


Synergy Franchising is a young, enthusiastic, people-focused company that brought Popeyes Louisiana Kitchen to the Edmonton area! 

We offer a fun, inclusive, and diverse workplace where we support our team to succeed and work to instill confidence and pride in your skills and abilities. We encourage collaboration, value respect, and foster a supportive workplace for team members from the front lines through to upper management. 

We love welcoming new team members to our team, and we work hard to make Popeyes a great place to work!


We are looking for dedicated team player to join us as our Training and Engagement Coordinator. Do you work well in a fast-paced environment both independently and as a part of team, have great communication skills, learn quickly and have a passion for people? If you think you’re the right fit for us we’d love to hear from you!


Role: Training and Engagement Coordinator

Location:  Edmonton and Area

Job Type: Full Time

Compensation: We offer competitive wages as well as many team incentives!


·       Lead Popeyes Management Course (PMC);

·       Develop new restaurant management team members through goal setting, coaching and feedback;

·       Support the opening of all new locations in the region including leading station training before and after opening;

·       Maintain excellent understanding of how to successfully operate a Popeyes Restaurant in all areas (Service, Prep, Kitchen);

·       Ensure Synergy Franchising and Popeyes/RBI operational standards are enforced and met;

·       Maintain the highest standards in food safety, hygiene, and restaurant safety;

·       Ensure Synergy Franchising (Constant Hiring Plan, Lagniappe Growth Program, etc) and Popeyes (VOG, LTO, etc) operational programs are used on a daily basis;

·       Complete restaurant evaluations with the Manager, Operations and develop action plans for improvement with Store Management;

·       Partner with the Generalist, People & Culture on all Health and Safety related initiatives, audits and procedures;

·       Assist as needed for recruitment and selection of store management;

·       Support all new store orientations;

·       Embrace and encourage participation in TINYpulse; 

·       Collaborate with People & Culture team on social event, initiatives and recognition programs;

·       Work alongside the Manager, People & Culture to support growth and innovation within operations and human resources; and

·       Other duties or responsibilities as assigned by the Manager, People & Culture.

Required Skills: 

·       Valid driver’s license;

·       Minimum two to five years’ experience in Human Resources, Training and Development and/or, Restaurant Leadership;

·       Solid knowledge of restaurant operations with a focus in training and development;

·       Passion to succeed and grow in an organization;

·       Strong analytical skills, and ability to utilize business reports and industry and competitor knowledge to consistently identify opportunities to drive sales;

·       Ability to assess situations, customize solutions and communicate plans to direct reports to accomplish objectives;

·       Ability to coordinate, communicate and balance multiple projects simultaneously; and

·       Working in the restaurant requires a flexible schedule as our stores are open daily, which requires early morning, evening, weekend, and holiday availability.


***As part of this application you will be asked to complete a short assessment. Only candidates who complete this assessment will be considered for any open positions. Thank you in advance for completing this application. ***



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