Are you energetic, passionate about long-term projects, highly organized and motivated to earn significant bonus money?
Walker ClimateCare has a membership-based program named WeCare. WeCare members represent our most valuable clients. They pay a monthly fee per piece of equipment (like a furnace or air conditioner, for example) that entitles them to a free precision tune up each year, in addition to discounts on any parts or labour required to repair that equipment, if needed.
The Business Development Specialist primary responsibility is to grow the portfolio of members. This can be done by:
- Reducing member attrition
- Directly identifying opportunities and converting them with campaigns by e-mail, outbound calling, direct mail, etc.
- Coaching technicians and other customer-facing staff towards excellence in membership conversion
- Adding new equipment coverage to existing WeCare member profiles
The Business Development Specialist will also administrate all aspects of the program; ensuring monthly invoices are paid and following up on any that are outstanding and working with the Service Coordinator to arrange yearly tune up service calls.
As part of its commitment to responsible corporate citizenship, Walker has developed a WeCare Gives Back Program where each month a charity is the beneficiary of a charitable donation. The Business Development Specialist will help identify and coordinate these opportunities as well as leverage them (we have relationships with local newspapers and social media platforms to enable this).
Candidates must have a strong command of the English language in both written and verbal disciplines. Une forte préférence sera également accordée aux candidats qui possèdent également cette aptitude en français.
Sales experience is necessary, and experience in Customer Services or Administrative Assistant type work would be a strong asset.
A working proficiency of common applications like Microsoft Office (Excel particularly) is necessary. We offer training on our custom-software platforms.
Find out why Walker ClimateCare is THE biggest and most reputable HVAC contractor in Cornwall and surrounding area - apply today!
Job Types: Full-time, Permanent
Salary: $40,000 - $52,000 /yr
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