Welcome To Bench Automotive Inc - Applying For The Automotive Service Technician-Mechanic Position
Details
As with all roles in our organization, this role is of utmost importance in reflecting our values as a company. The following attributes will be even more important with this role to ensure our values are radiated at the customer level:
Role
Red Seal Interprovincial Licensed Automotive Technician
Experience with diagnostic and repair procedure software as well as the ability to navigate the front-end operating system
Ability to take direction well, but also able to work autonomously and make decisions based on your experience keeping the customer’s and businesses best interest in mind.
Be customer oriented and can present themselves in a business-like and professional manner
Productivity
Ultimately, your role will be to maximize your productivity in the shop while maintaining shop repair integrity.
Repair Orders
Repair orders should be complete before handed to the manager for final review.
Mileage
MVI date
Customer info
Name, address, phone number, and email
If this is not on the repair order, please inform the manager with written notes on your copy of the repair order
Vehicle info
Same goes with this, if a VIN or plate number is missing, please inform the manager so it can be updated.
Repair notes and recommendations
All work orders to be submitted to manager for review.
Safety
Your role is to ensure all staff are working safely and our environment is safe. This includes wearing and utilizing all PPE. Any deficiencies are to be reported to the service manager immediately.
Personal hygiene and appearance
In your role, you will routinely be customer facing and need to be neat and tidy at all times. Clean uniforms are provided to you. Please refrain from wearing other company attire.
Shop image
Your role will be to ensure that the shop is extremely tidy (as time allows) and inform service manager of any items that are getting low in inventory. All tooling should be put away daily and bay tidied.
Customer vehicles
Ensure you are road testing with clean hands, and protective coverings. It is important to leave the car just as we found it in appearance. Any fingerprints or grease marks are to be cleaned before handing keys to the service manager.
Training
OEM and generic training will be offered as courses are presented.
KEEP MOMENTUM GOING
It is imperative that we stay on task and assist others as required.
3-month probation period
Maintain minimum 90% average productivity (7.2 hrs billed per day in an 8-hour day)
2-week grace period to allow you to adjust to our environment and major projects excluded