Welcome To Synergy Franchising - Applying For The Synergy Franchising - Multi-Unit Manager Position


Synergy Franchising is a young, enthusiastic, people-focused company that brought Popeyes Louisiana Kitchen to the Edmonton area! 

We offer a fun, inclusive, and diverse workplace where we support our team to succeed and work to instill confidence and pride in your skills and abilities. We encourage collaboration, value respect, and foster a supportive workplace for team members from the front lines through to upper management. 

We love welcoming new team members to our team and we work hard to make Popeyes a great place to work!


We are looking for dedicated team player to join us as a District Manager. If you work well in a fast-paced environment both independently and as a part of team, have great communication skills, learn quickly and have a passion for people. If you think you’re the right fit for us we’d love to hear from you!


Role: Multi-Unit Manager

Location:  Northern Alberta

Job Type: Full-Time Position

Compensation: We offer competitive wages as well as many team incentives!

Hours: Variable Hours


  • Accountable for the overall operational excellence and guest experience of every Popeyes restaurant in their district;
  • Responsible for managing and developing restaurant management teams through goal setting, coaching, and feedback;
  • Consult on hiring, recruitment, and promotion of restaurant managers in partnership with the People & Culture department;
  • Accountable for ARC and VOG metrics;
  • Accountable for actions to solve problems and celebrate positive guest feedback. Research, resolve and prevent a future problems;
  • Remain informed on restaurant evaluations with the Manager, Operations and develop action plans for improvement with store management;
  • Accountable to ensure Synergy Franchising and Popeyes operational standards are enforced and met on a daily basis;
  • Accountable that the highest standards in food safety, hygiene, and restaurant safety;
  • Accountable to ensure Synergy Franchising Constant Hiring Plan, Lagniappe Growth Program, etc and Popeyes VOG, LTO, etc Operational Programs are used on a daily basis; 
  • Accountable for all restaurant cost control metrics including overseeing restaurants food ordering and labour scheduling;
  • Responsible for leading their teams to achieve financial metrics and projections;
  • Responsible to understand how to successfully operate a Popeyes restaurant in all areas (Service, Prep, Kitchen);
  • Accountable for Drive-Thru speed, accuracy, and quality;
  • Accountable for the successful opening of all-new locations in the region;
  • Responsible for excellent customer service and support through resolving complaints on service, quality or other issues;
  • Consult with the Manager, Operations, and Vice President of Synergy Franchising to support growth, innovation, operational improvements, and overall excellent; and
  • Other duties or responsibilities as assigned by the Manager, Operations.

Required Skills: 

  • Valid driver’s license;
  • Minimum three to five years’ experience as a multi-unit operational leader;
  • Formal education or experience in a business function such as but not limited to Accounting, Finance, General Business, Management or Operations;
  • Solid knowledge of restaurant operations;
  • Passion to succeed and grow in an organization;
  • Strong analytical skills, and ability to utilize business reports and industry and competitor knowledge to consistently identify opportunities to drive sales;
  • Ability to assess situations, customize solutions and communicate plans to direct reports to accomplish objectives;
  • Strengths in cost management thus maximizing bottom line;
  • Ability to coordinate, communicate and balance multiple projects simultaneously; and
  • Working in the restaurant requires a flexible schedule as our stores are open daily, which requires early morning, evening, weekend, and holiday availability.

***As part of this application you will be asked to complete a short assessment. Only candidates who complete this assessment will be considered for any open positions. Thank you in advance for completing this application.***

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