Welcome To Synergy Franchising - Applying For The Synergy Franchising - Multi-Unit Manager Position

WHO WE ARE

Synergy Franchising is a young, enthusiastic, people-focused company that brought Popeyes Louisiana Kitchen to the Edmonton area! 

We offer a fun, inclusive, and diverse workplace where we support our team to succeed and work to instill confidence and pride in your skills and abilities. We encourage collaboration, value respect, and foster a supportive workplace for team members from the front lines through to upper management. 

We love welcoming new team members to our team and we work hard to make Popeyes a great place to work!

WHAT WE’RE LOOKING FOR

We are looking for dedicated team player to join us as a District Manager. If you work well in a fast-paced environment both independently and as a part of team, have great communication skills, learn quickly and have a passion for people. If you think you’re the right fit for us we’d love to hear from you!

JOB DESCRIPTION

Role: Multi-Unit Manager

Location:  Northern Alberta

Job Type: Full-Time Position

Compensation: We offer competitive wages as well as many team incentives!

Hours: Variable Hours

Responsibilities:

• Accountable for the overall operational excellence and guest experience of every Popeyes restaurant in their district;
• Responsible for managing and developing restaurant management teams through goal setting, coaching, and feedback;
• Consult on hiring, recruitment, and promotion of restaurant managers in partnership with the People & Culture department;
• Accountable for ARC and VOG metrics;
• Accountable for actions to solve problems and celebrate positive guest feedback. Research, resolve and prevent a future problems;
• Remain informed on restaurant evaluations with the Manager, Operations and develop action plans for improvement with store management;
• Accountable to ensure Synergy Franchising and Popeyes operational standards are enforced and met on a daily basis;
• Accountable that the highest standards in food safety, hygiene, and restaurant safety;
• Accountable to ensure Synergy Franchising Constant Hiring Plan, Lagniappe Growth Program, etc and Popeyes VOG, LTO, etc Operational Programs are used on a daily basis; 
• Accountable for all restaurant cost control metrics including overseeing restaurants food ordering and labour scheduling;
• Responsible for leading their teams to achieve financial metrics and projections;
• Responsible to understand how to successfully operate a Popeyes restaurant in all areas (Service, Prep, Kitchen);
• Accountable for Drive-Thru speed, accuracy, and quality;
• Accountable for the successful opening of all-new locations in the region;
• Responsible for excellent customer service and support through resolving complaints on service, quality or other issues;
• Consult with the Manager, Operations, and Vice President of Synergy Franchising to support growth, innovation, operational improvements, and overall excellent; and
• Other duties or responsibilities as assigned by the Manager, Operations.

Required Skills: 

• Valid driver’s license;
• Minimum three to five years’ experience as a multi-unit operational leader;
• Formal education or experience in a business function such as but not limited to Accounting, Finance, General Business, Management or Operations;
• Solid knowledge of restaurant operations;
• Passion to succeed and grow in an organization;
• Strong analytical skills, and ability to utilize business reports and industry and competitor knowledge to consistently identify opportunities to drive sales;
• Ability to assess situations, customize solutions and communicate plans to direct reports to accomplish objectives;
• Strengths in cost management thus maximizing bottom line;
• Ability to coordinate, communicate and balance multiple projects simultaneously; and
• Working in the restaurant requires a flexible schedule as our stores are open daily, which requires early morning, evening, weekend, and holiday availability.

***As part of this application you will be asked to complete a short assessment. Only candidates who complete this assessment will be considered for any open positions. Thank you in advance for completing this application.***

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