Welcome To PRIDESTAFF - Applying For The Bilingual Receptionist (English/Spanish) 508103 Position

Summary:
Seeking a bilingual receptionist fluent in both English and Spanish. The ideal candidate should be friendly, professional, and possess excellent communication skills in both languages. As a receptionist, you will be the first point of contact for clients and visitors, therefore, providing exceptional customer service and maintaining a welcoming and courteous attitude is essential.

Responsibilities:

• Phone Reception and Handling:
  • Answer and direct phone calls in English and Spanish, providing basic information and transferring calls to the appropriate individuals or departments.
  • Take accurate messages and relay them promptly to the relevant staff.
  • Handle client inquiries and questions, providing accurate and courteous information.
• Front Desk and Visitor Management:
  • Greet visitors and clients in a warm and professional manner.
  • Verify visitor identities, maintain visitor logs, and issue visitor badges as required.
  • Assist clients with filling out necessary forms and provide guidance on appointment scheduling.
• Administrative Support:
  • Provide general administrative support to the law firm, including photocopying, faxing, scanning, and filing documents.
  • Assist with scheduling appointments, meetings, and conference room bookings.
  • Manage incoming and outgoing mail and packages, ensuring proper distribution.
• Language Interpretation and Translation:
  • Act as an interpreter for clients and staff during meetings or phone conversations when necessary.
  • Assist with translating documents, correspondence, and legal materials from English to Spanish and vice versa.
• Office Maintenance and Supplies:
  • Maintain the reception area, ensuring it is clean, organized, and presentable at all times.
  • Monitor and replenish office supplies, such as stationery, forms, and other necessary materials.

Requirements:

• High school diploma or equivalent.
• Fluent in both English and Spanish (spoken and written).
• Previous experience in a receptionist or customer service role is preferred.
• Strong interpersonal and communication skills.
• Professional and courteous demeanor.
• Ability to multitask, prioritize, and handle a fast-paced environment.
• Proficiency in using office equipment, such as phone systems, copiers, and scanners.
• Familiarity with computer applications, including MS Office Suite (Word, Excel, Outlook).

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