Welcome To Lucky Dog Steele Creek - Applying For The Customer Service Representative/ Front Desk Position

Do you have a passion for animals and animal care? Then read on...

Lucky Dog Bark & Brew (Steele Creek) is looking for a  Customer Service Representative to join our team. We offer top-of-market pet care (overnight boarding, grooming and doggie daycare) in a safe and clean environment. You will be joining a team of pet lovers who take care of dogs and cats while the pet parents are out and about.

Here's what you will be doing:

  • Provide world-class service to all our customers, human and pet alike
  • Have a thorough knowledge of each of our products/services
  • Promote sales in the form of packages, retails items, baths/grooming, next reservation, etc.
  • Have exceptional communication and listening skills- know how to defuse a situation and communicated effectively via in person, over the phone, and email
  • Be willing to help keep the lobby clean- this could include cleaning up after a pet has an accident
  • Ensure that all clients have a positive experience as you are often perceived as the "face" of our pet resort
  • Have a positive attitude, the ability to handle multiple challenges at once, and ability to learn quickly
  • This position is very fast paced.  You must be an excellent multi-tasker!  
  • Must love people and dogs!

If this sounds interesting, please apply today! We would love to speak with you!

Pay Range: starting at $14 per hour


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