Welcome To triOS College - Applying For The Financial Aid Officer- Remote Position

Job Title: Financial Aid Officer – Online

Company: triOS College

Location: Remote

Hours: Monday – Friday, 10:00 am – 7:00 pm

Start Date: Immediate


About Us:

triOS College is Canadian owned Registered Private Career College in Ontario. We strive to be the very best at what we do, both in the eyes of our students and coworkers. It is the dedication of our employees that has resulted in being recognized as one of Canada’s Best Managed Companies for 13 consecutive years. Our college was founded on familial values, and these have been retained for the last 31 years.

At triOS, we're not just looking for employees; we're seeking passionate individuals who want to join our mission to work collaboratively towards our common goal of preparing job-ready graduates. We're a dynamic, innovative, and fast-growing organization that thrives on pushing the boundaries of what's possible. If you're ready to be part of something big and exciting, this is the place for you!

The Opportunity:

triOS College Business Technology Healthcare Inc., is actively seeking a customer service professional for the role of Financial Aid Officer – Online.

This position plays a key role in the admissions process for online students. The major purpose is to provide a point of contact for all student financial transactions and the maintenance and follow-up of all student accounts. Any student seeking admission to a program must pass through a consultation with the FAO for financial approval.

The Financial Aid Officer – Online will support the vision, mission, and values of our organization while contributing to a positive, supportive, and student-focused team environment of respect, integrity, dedication, and readiness, embracing diversity and fostering inclusion.

What you’ll be doing:

  • Interview student applicants to discuss financial options, usually by phone and email.
  • Process student financial applications including government specific student financial aid.
  • Create payment plans for students.
  • Maintain financial reports, issue receipts, and track payments.
  • Student Accounts / Accounts Receivable / Collections
  • Follow-up with students and administer the Student Loan Default Management tasks.
  • Correspondence with provincially specific associations that support the financial aid process and financial institutions.
  • Additional duties as required.

What you bring to the position:

  • Minimum Grade 12 (OSSD or equivalent) required.
  • 1-2 years demonstrated experience in accurate documentation, record keeping, and file management is required.
  • 1-2 years demonstrated experience providing customer service over the phone (or use of other virtual presentation technologies) is required.
  • Knowledge of financial aid programs, lending institutions, and financial options available.
  • Use of web cam and virtual meeting technologies (ex. Teams, Zoom, WhatsApp, etc.) is considered an asset.
  • Formal training in MS Office and contact management software is preferred.

Why You Should Join Us:

Exciting Challenges: You'll be at the forefront of the Financial Aid innovation, tackling exciting challenges that will keep you engaged and motivated.

Growth Opportunities: We believe in investing in our talent. You'll have access to continuous learning and development opportunities to advance your career.

Collaborative Team: You'll be working alongside a group of passionate, like-minded professionals who are as excited about their work as you are.

Rewards and Benefits: Competitive salary, generous benefits package, group RRSP match and more!

How to Apply:

If you're ready to embark on this thrilling journey with us, please apply directly through the "Apply" button on our website or the job posting platform.

Additionally, please note that a mandatory assessment is part of our application process. Your participation in the assessment is a crucial step in our selection process, allowing us to better understand your qualifications and fit for the role.

We are committed to building an intentionally inclusive environment that engages, supports, and empowers diversity and belonging in the workplace and communities we serve.

We are proud to be an equal opportunity employer and welcome applications from candidates regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.

Applicants with disabilities may notify us of any reasonable accommodations needed to support your participation in the recruitment process.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Start Your Application

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