Welcome To triOS College - Applying For The Test Centre Administrator - Toronto Position

Job Title: Test Centre Administrator

Company: triOS College

Location: Toronto Campus, located at 425 Bloor Street East, Suite 200, Toronto ON M4W 3R4

Hours: This is a part-time permanent jobThe job requires flexibility in work hours, typically spanning most weekdays and Saturdays, totaling 20 to 30 hours per week. The schedule typically falls between 3:00 pm and 9:30 pm, although specific hours may vary.

Start Date: Immediate

 

About Us:

triOS College is Canadian owned Registered Private Career College in Ontario. We strive to be the very best at what we do, both in the eyes of our students and coworkers. It is the dedication of our employees that has resulted in being recognized as one of Canada’s Best Managed Companies for 13 consecutive years. Our college was founded on familial values, and these have been retained for the last 31 years.

At triOS, we're not just looking for employees; we're seeking passionate individuals who want to join our mission to work collaboratively towards our common goal of preparing job-ready graduates. We're a dynamic, innovative, and fast-growing organization that thrives on pushing the boundaries of what's possible. If you're ready to be part of something big and exciting, this is the place for you!

The Opportunity:

The major purpose of this position is to ensure candidates are able to write their exams in a quiet, clean, and orderly environment, as well as to provide a point of contact for all persons who visit or contact the test centre ensuring that everyone feels good about their first impression. 

What you'll be doing:

  • Greeting all individuals upon arrival and answering all incoming phone calls.
  • Ensure all candidates store personal belongings in provided lockers prior to writing tests. Ensure that candidates are aware of what is and is not allowed to be brought into the testing room.
  • Running open for business of all exams at the start of each day, turning on all monitors in testing room, printing daily schedule of candidates writing exams.
  • Completing Candidate Testing Regulation Forms with appropriate testing information.
  • Ensuring testing client rules and regulations are followed for each test being written in our centre.
  • Proctoring exams by walking through test centre exam location every ten minutes (or as required by testing client) and ensuring candidates are focused and have not brought in forbidden items for cheating.
  • Signing in and directing all testing students to their workstations and answering questions and concerns they may have before, during and following their exams.
  • Calling Hotline to help solve problems pertaining to exams, candidates, scheduling issues, etc.
  • Keying Site Reports at day's end indicating any problems encountered during the day’s testing.
  • Complete knowledge of where to find information about any tests that we host including testing time, number of questions, what materials are and are not allowed in testing room etc.
  • Printing a copy of all exams written at day's end and attaching to testing regulations.
  • Running close of business at the end of each day.
  • Wiping down all testing stations at end of day to ensure all is clean and tidy for use in morning.
  • Washing all laminated boards used for testing during day.
  • Registration and scheduling of VUE exams.
  • Keying and submission of monthly testing centre reports to head office.
  • Ensure test centre compliance with all established practices, policies and procedures.
  • Participate in successful implementation of new technologies and operational policies and procedures.
  • Ensure proper levels of trained staff.
  • Scheduling of staff at test centre.
  • Point of contact for clients.
  • Other duties as required.

 

What you bring to the position:

  • 1 – 2 years’ experience in accurate documentation, record keeping and file management.
  • Previous administrative experience working with an integrated telephone system is essential to success in this role. 
  • Customer focused and service-oriented individual with excellent communication skills and the ability to multitask.

  

How to Apply:

If you're ready to embark on this journey with us, please apply directly through the "Apply" button on our website or the job posting platform.

Additionally, please note that a mandatory assessment is part of our application process. Your participation in the assessment is a crucial step in our selection process, allowing us to better understand your qualifications and fit for the role.

We are committed to building an intentionally inclusive environment that engages, supports, and empowers diversity and belonging in the workplace and communities we serve.

We are proud to be an equal opportunity employer and welcome applications from candidates regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.

Applicants with disabilities may notify us of any reasonable accommodations needed to support your participation in the recruitment process.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

 

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