- Answer incoming phone calls
- Schedule service appointments
- Advise customers of recommended services as per vehicle maintenance schedule
- Submit warranty claims
- Submit promotional rebates on behalf of customers
- Enter daily invoices
- Work closely with service advisors to ensure excellence in customer service
- Be able to assist advisors in processing and receiving payments
- Occasionally drive shuttle vehicle
- Having automotive knowledge an asset
- Proficient in computer skills
- Provide excellence in customer service
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