Welcome To Destination Moncton - Dieppe - Applying For The Sales Coordinator Position

Introduction

Destination Moncton Dieppe is an independent, industry-driven destination marketing body for southeastern New Brunswick. Funded by a levy on hotel rooms sales collected by the Cities of Moncton and Dieppe, this third-party destination marketing organization is the promotional arm driving tourism to our cities on the regional, national and international stages to increase visitation and enhance the economic impact for the industry.

Position Description

The Sales Coordinator will play a key role in supporting destination sales, including business events, travel trade, travel media, and other key sectors as required. This position will require strong project coordination skills, a strong eye for detail, research and market information collection, data analysis, and reporting.

Key Accountabilities:

Maintain accurate records of leads, bookings, and client interactions using CRM tools
Provide regular sales reports and updates
Measure economic impact and return on investment for secured events
Work closely with the marketing team to develop targeted sales materials, digital campaigns, and promotional initiatives
Coordinate department materials and promotional items including development and preparation of sales kits, welcome packages, gifts, attraction passes and other collateral
Assist with special activities and familiarization tours, both virtually and in person, when required
Represent Destination Moncton-Dieppe at trade shows, sales missions, networking events, and industry conferences where required
Provide pre-trip support and follow up from trade shows, sales missions, and general meeting follow up
Work closely with the marketing team to develop targeted sales materials, digital campaigns, and promotional initiatives
Maintain product knowledge of the destination, especially as it relates to Destination Moncton- Dieppe target audiences
Maintain strong relationship with industry partners to maintain a comprehensive index of tourism products within the region
Other duties as required/assigned

Knowledge/Technical

Possesses knowledge and skills in computer software programs relevant to the position such as; Microsoft Office365, Client Relationship Management software, project management and web- based programs
Knowledge of the visitor economy and tourism trends in Moncton, Dieppe, the Southeast region and beyond
Highly effective project management, prioritization, multi-tasking and time management skills to meet deadlines
Working knowledge of CRM systems
Experience in digital marketing, social media platforms, new trends and best practices considered an asset
Ability to manage multiple projects with shifting priorities

Background

A university degree or college diploma in the areas of communications, marketing, business administration, hospitality and event management, tourism, or other related disciplines
Minimum three (3) years relevant and related work experience
An equivalent combination of education, training and experience may be
Proficiency in digital marketing
Must demonstrate excellent customer service skills
Possess a high level of discretion and tact
Bilingualism in English and French is required

Personal Attributes

Efficient and organized, able to work efficiently and juggle various tasks
Energetic, self-motivated, and results-oriented
Proven interpersonal and communication skills; both verbal and written
Team player, with a ‘can do’ attitude
Positive attitude and willingness to work collaboratively
Takes initiative and is willing to make suggestions, share opinions, and keep things moving
Approachable and open

Working Conditions

Overtime as required
Occasional business travel and event hosting may be required
Evening and weekend work hours when required by project schedules/deadlines

Reports to:

Chief Executive Officer

This position has no supervisory responsibility, although may provide guidance to volunteers or students from time-to-time.

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