Welcome To Lucky Dog Charlotte - Applying For The Lead Bartender Position

Lucky Dog Bark & Brew on Thrift Rd. is looking for a professional, high-energy and experienced bartender to lead and support the bar team at our dog-friendly establishment! Our bars include indoor and outdoor dog-friendly spaces so loving dogs is a MUST.  Our ideal candidate should be efficient, observant, knowledgeable, and personable, with the experience necessary to guide the other bartenders in our team. This is a full time position, with pay starting at $18/hr.

Lead Bartender Responsibilities:

• Leading and supporting our bartenders during their shifts, ensuring smooth operations, monitoring workflow, and providing/supporting excellent customer service; open and close the bar and take the lead throughout each shift
• Acting as a point of contact for any issues during shifts; handling guest complaints or difficult situations with professionalism and communicating issues or concerns to the area manager
• Contributing/assisting with scheduling and ordering
• Assisting in the management of parties and events
• Welcoming customers, reading and listening to people to determine beverage preferences, making recommendations, and taking drink orders.
• Treating all guests—patron and pups alike—with dignity and respect in all interactions.
• Informing customers about new beverages and specials.
• Selecting and mixing ingredients, garnishing glasses, and serving beverages to customers.
• Checking identification to ensure customers are the legal age to purchase alcohol.
• Adhering to all food safety and quality regulations.
• Handling cash, credit, and debit card transactions, ensuring charges are accurate and returning correct change to patrons, balancing the cash register.
• Maintaining a clean work area by removing trash, cleaning tables, and washing glasses, utensils, and equipment; making sure bar and dog yards meet the highest standards for sanitation and safety

 

Requirements:

• High school diploma.
• Additional education, training, certificates, or experience may be required.
• Meets state minimum age to serve alcohol.
• Availability to work nights, weekends, and holidays.
• Positive, engaging personality, and professional appearance.
• Basic math and computer skills.
• Exceptional interpersonal and communication skills.
• Strong task and time management abilities.
• Eye for detail and understanding of drink mixing tools and techniques.
• Ability to stand, walk, bend, etc for extended periods, and lift up to 25 lbs.

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