Welcome To Burlington Hyundai - Applying For The Automotive Financial Services Manager Position

Burlington Hyundai is looking for an Automotive Financial Services Manager. We are seeking a highly motivated individual with a positive attitude and a willingness to work in a positive team atmosphere. This position is an integral role at Burlington Hyundai, serving as the front-line service representative responsible for providing our customers with an exceptional experience while ensuring their financial service needs are met.

Duties and Responsibilities

  • Working directly with customers to explain and recommend financing options, extended warranties, aftermarket products and other options
  • Locating competitive rates to encourage customer sales
  • Processing applications for vehicle financing and assisting customers in getting approved
  • Verifying that all paperwork is filled out in full, completed correctly, and filed properly
  • Establish and maintain strong relationships with lending institutions that have multiple program options and competitive rates
  • Seeking out new programs that will benefit customers and encourage them to buy
  • Ensuring strict compliance with OMVIC and all Ontario Motor Vehicle regulations
  • Conduct and attend sales meetings as required
  • Training the sales team on available financing and programs to ensure they promote these to customers
  • Receive and/or generate reports as required, such as maintain a daily pending sheet and weekly/monthly F&I Sales and Product Summaries.
  • Prepare proper and accurate documentation for the accounting office and customer, including the timely “cashing out” of deals as they are delivered to expedite funding
  • Attend management meetings to discuss the productivity of the F&I Office as required
  • Coordinate non-dealer-supplied after-market items with the service department
  • Adopt and demonstrate effective time management
  • Maintain Professional dress code at all times
  • Communicate with and support other areas of the dealership. Support Manager and Sales Team in all areas of need, desking deals, assisting customers, supervising the sales floor, etc.
  • Keep the switchboard apprised of your whereabouts at all times.
  • Complete assigned tasks on time
  • Take ownership of and successfully resolve problems as required
  • Maintain a team atmosphere and positive floor culture at all times
  • Consistently model our Company Core Values

 Qualifications

  • 2 - 5 years Automotive Financial Services experience
  • Exceptional written and verbal communication skills to explain complex programs to customers
  • Good knowledge of financial compliance requirements
  • Analytical and problem-solving skills to assist customers in finding the right vehicle that suits their financial situation
  • Advanced negotiation skills to get the customer the best rates
  • Strong sales and closing skills
  • Automotive dealership experience

 Additional Requirements

  • Up-to-date OMVIC license
  • Valid driver's license
  • Ability to work Monday to Friday, 8 am to 5 pm. Saturdays are required.

 Who You Are:

  • Customer Centric
  • Team Player, open to friendly competition
  • Organized with the ability to problem-solve
  • High attention to detail
  • Excellent Listening Skills
  • Adaptable to a fast-paced environment

What Burlington Hyundai Offers:

  • Training
  • Mentorship
  • Full Benefits Package
  • Competitive Salary PLUS performance-based bonus
  • 2 weeks vacation to start
  • A positive culture within the workplace
  • Staff events – BBQS, food trucks

Burlington Hyundai is an Equal Opportunity Employer that is committed to maintaining a diverse and inclusive workforce.  Accommodations for disabilities will be provided, on request, to support a job applicant’s participation in any aspect of the recruitment process. 

Applicants may be subject to a background check and must meet the security criteria designated for the position.

We sincerely thank all applicants for their interest; however, only those selected for an interview will be contacted. Please note that completion of our Fit Score Assessment is mandatory

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