Welcome To Jet Pet North Shore - Applying For The Front Desk - Dog & Cat Hotel & Pet Daycare Position

Full-Time Front Desk – Premium Pet Resort | $19/hr + Tips | Dog-Friendly Workplace

Location: North Vancouver, BC
Hours: 9 AM–5 PM, 5 days/week (includes weekends/holidays)

Join a Team That Loves Pets as Much as You Do

At Jet Pet Resort North Shore, we provide premium dog daycare and overnight boarding for cats and dogs. Our clients trust us to care for their pets like family. This is a full-time, career-focused role for someone who thrives in a customer-facing environment and has a genuine love for animals.

What You’ll Do

Greet clients and pets with warmth and professionalism
Help clients choose services, prepare quotes, and book stays
Handle calls, emails, SMS, and social media inquiries efficiently
Confirm bookings and keep clients updated throughout their pets’ stay
Manage check-ins, check-outs, and client file updates
Offer tours to potential clients and make excellent first impressions
Post daily photos and videos of pets online
Handle client concerns with empathy and professionalism
Support the team with additional operational tasks as needed

Ideal Candidate Profile

Reliable, punctual, and professional
Highly organized and comfortable multitasking in a fast-paced setting
Detail orientated- comfortable working with
Works well independently and as part of a team
Has pet care experience (dogs and cats)
Calm under pressure and confident handling challenges
Customer service or sales experience required
Strong tech and communication skills
Willing to obtain Pet and Human First Aid & CPR certification
Loves animals and treats every pet as their own

Why You’ll Love Working Here

$19/hr + tips
Paid training and professional development opportunities
Career growth potential into leadership roles
Bring your dog to work!
Friendly, upbeat workplace
Be surrounded by pets every day

How to Apply

Send us your resume and a short cover letter telling us why you’d be the perfect fit to greet our guests and care for their pets like they’re your own.

Start Your Application