Welcome To Southern Tech - Applying For The Work Ready OK Program Manager Position

Purpose of Job:  The Program Manager is responsible for the quality of service, coaching, training, development, and work production of all assigned staff. The Manager is committed to achieving all programmatic goals and objectives outlined in the Work Ready Oklahoma (WRO) contract and ensuring that the local WRO site provides high-quality services and that the program is in alignment with the WRO mission. This position will work closely with the Training and Technical Assistance (TTA) provider to coordinate monthly workshops and delivery of the WRO curriculum. The Program Manager is responsible for developing and maintaining relationships with education and training providers, employment partners, OHS staff, and other community resource organizations to contribute to client outcomes.

Major Duties, Tasks, and Responsibilities:

• Essential Functions of the Job:

1. Oversee and manage day-to-day operations
2. Support the Program Director in developing objective performance measurements to ensure all employees have consistent, high-quality evaluation and goal-setting procedures
3. Recruit, hire, and oversee training and orientation of all staff members
4. Manage daily interactions with WRO participants
5. Provide facilitation and hands-on coaching during WRO work readiness workshops to complement the distance learning content
6. Review participant evaluations to determine how services can be improved
7. Collaborate with the TTA provider to coordinate monthly workshops and delivery of the WRO curriculum to low-income adults and underserved communities
8. Maintain and analyze accurate workshop data, including attendance rosters, assessments, and other required reporting documentation
9. Ensure information is properly recorded and communicated to the Program Director, OHS, and the TTA team
10. Support the oversight of the program budget, expenses, invoices, and payments, as well as vendor contracts
11. Support efforts in ensuring the safety and security of the facility and grounds.
12. Responsible for maintaining and upkeep of the essential operational functions to include the physical location and technological resources.

 

Education, Knowledge, Skill, Experience Requirements:

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Education and Experience:

1. Bachelor’s degree in organizational management, social work, business administration, or a related field
2. At least three years of experience with project management and supervisory roles
3. A combination of equivalent education and work experience may be substituted for the above requirements
4. Oklahoma driver’s license

• Knowledge and Skills:

1. Integrity, credibility, and a commitment to and passion for the program’s mission
2. Strong organizational, problem-solving, and decision-making skills; accuracy; and attention to detail
3. Strong written and verbal communication skills, including public speaking and ability to share information in a compelling way about the program’s mission and projects
4. Ability to devise short- and long-term plans and implement them
5. Expertise in project management and budgeting
6. Ability to collaborate with diverse groups, both internal and external
7. Self-motivation, with an attitude toward work that is resourceful and innovative

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