Welcome To Maritime Beauty - Applying For The Technical Sales Associate Position

We are currently seeking a Full-Time Store Technical Sales Associate for various locations. Must be available to work evenings and weekends.

Key Responsibilities:

  • Proactively make each client's visit a delightful and memorable customer service experience.
  • Exhibit and maintain professionalism during client interactions and comply with MBS dress code policy by maintaining a consistently neat and professional appearance.
  • Sales champion for respective store - Responsible to increase sales ability in our larger stores with focus on key brands and categories.
  • Achieve store and individual monthly sales objectives for promotions & launches.
  • Utilize sales techniques like direct sales, telesales, demo days, etc to grow sales, with focus on technical products.
  • Support the Team Leader and be responsible to lead the products sales function for the store team.
  • Responsible to complete the daily duties and responsibilities of the Store Associate - as outlined in job description.
  • Work with the Team Leader to manage a strong customer list and relationships with the larger/higher potential customers.
  • Work with the Team Leader to support strong Sale Day preparation and execution to exceed sales goals.
  • Primary contact person for local schools & arrange MBS orientation days with Team Leader/DSC.
  • Arrange or provide SAs with technical products training, selling tools and sales training for planned promotional activities - minimum of 1 session per month.
  • Motivate and support SAs in upselling programs in order to achieve store and individual sales goals - Sales Responsibilities to achieve monthly, quarterly, annual sales goals. 
  • Proactively self-educate on product knowledge of brands and categories, features and benefits through PK books, websites and use of store samples and testers
  • Participate in training sessions to obtain product knowledge, manufacturer information, selling skills, customer service experience skills. Regularly attend education events to learn new products and techniques.
  • Understand and utilize computer system to efficiently process client orders, access client history and access product information
  • Understand and utilize MBS intranet website to create signage, access product flyers and access internal forms
  • Follow merchandising standards and maintain assigned sections and signage
  • Deliver excellence in customer service experience, including good judgement in decision making and problem solving skills
  • Coordinate educational events and demo days in the territory - Work closely with store the store team and DSCs to assist in selling tickets for MBS educational events, Carnival of Beauty Show and ABA show.
  • Understand and follow all company and store specific policies and procedures
  • Respect and maintain confidentiality of all MBS business and client information.

Requirements and Preferences:

  • Hair, Esthetic or other industry license
  • 2-3 years' experience as retail sales associate with special responsibilities
  • Proven sales upselling results over 1-2 years
  • Strong product and policy knowledge, strong customer service skills demonstrated
  • Bilingual Preferred

Other:

  • Strong computer skills with MS Office
  • Strong organizational skills and attention to details
  • Excellent communication skills and proven ability to work within a team
  • Proven ability to learn and be able to communicate technical product information
  • Strong selling skills that are appropriate in a retail sales environment
  • Flexible in scheduling

 

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