Welcome To Betenbough Companies, PBC - Applying For The Warranty Technician Position

Essential Job Functions:

• Answer incoming warranty calls with proper documentation.

• Build relationships daily with homeowners, trade partners, vendors, and warranty team members.

• Responsible for completion of all warranty repair work performed in the home that you are assigned to.

• Responsible for upkeep and maintenance of New Home Center as directed by Warranty Manager.

• Inspect all work for quality and completion, and have the homeowner sign off on your work order.

• Schedule the delivery of necessary supplies.

• Use the computer systems and technologies provided to maintain your work order schedule, as well as to schedule trade partners as needed.

• Develop an organizational system for yourself that allows you to be efficient and responsive.

• Know and adhere to all standards set forth in the Betenbough warranties as well as the 2-10 warranty guidelines.

• Make sure all vendors and trade partners are paid in a timely manner for all warranty work completed.

• Ability to learn and perform technical skill sets such as minor plumbing, electrical, drywall, tile, and other cosmetic repairs.

*No prior experience required.  

 

Qualifications:

• Communication - Superior

• Problem Solving - Superior

• Time Management - Superior

• Planning/Organization - Superior

• Mechanically Inclined - Superior

 

Work Environment and Physical Requirements:

• Ability to lift up to 50 lbs without assistance

• Ability to handle strenuous activity from ceiling repair to floor repair

• Ability to sit, stand, kneel, bend, reach, push and pull for long periods of time

 

Work Schedule:

• Typical work week = 45 - 50 hours. 7 a.m. to 5 p.m. Monday – Friday. On-call rotation for after hours and weekends.

• Minimal travel will be required for company events and inter-region collaboration

• Meetings and events are occasionally required outside the typical workday

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