We are a telecommunications company located in Bayers Lake, Halifax. We are growing again and are looking to add customer service representatives to our team. Flexible shifts will be scheduled between the hours of 9:00am to 10:00pm.
Inbound calls - answering customer billing and sales inquiries, creating new accounts, taking payments, basic trouble shooting customer issues.
Outbound calls - reminding customers of their installation, repair, billing and equipment delivery dates.
Email - Answering and following up with customer email inquiries.
What we offer:
- Salary $15 an hour
- A Comprehensive Medical, Vision & Dental Benefit Plan
- Free use of company Skybox (Scotiabank Centre)
- Casual dress code
- Free home telephone and internet service
- Call centre experience - min 3 months
- Education: Minimum High School Diploma
- Demonstrates excellence in verbal communication skills
- Punctual and committed to work schedule
- Demonstrates the ability to listen, understand and respond appropriately
- Ability to multi-task - Pass a criminal record check
Position is available immediately.Start Your Application