Welcome To City Wide Communications - Applying For The Customer Service Representative Position

We are a telecommunications company located in Bayers Lake, Halifax. We are growing again and are looking to add customer service representatives to our team. Flexible shifts will be scheduled between the hours of 9:00am to 10:00pm.

Main Responsibilities:

Inbound calls - answering customer billing and sales inquiries, creating new accounts, taking payments, basic trouble shooting customer issues.

Outbound calls - reminding customers of their installation, repair, billing and equipment delivery dates.

Email - Answering and following up with customer email inquiries.

What we offer:

- Salary $15 an hour

- A Comprehensive Medical, Vision & Dental Benefit Plan

- Casual dress code

- Free home telephone and internet service

Requirements:

- Call centre experience - min 3 months (1 year preferred)

- Education: Minimum High School Diploma

- Demonstrates excellence in verbal communication skills

- Punctual and committed to work schedule

- Demonstrates the ability to listen, understand and respond appropriately

- Ability to multi-task - Pass a criminal record check

Position is available immediately.

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